24/7 support
Our live telephone support and 24/7 center monitoring keep you covered and reduce downtime. Log on to our comprehensive help site for additional online resources.
Best-in-class consulting, installation and support
CAE Healthcare’s LearningSpace team offers industry-leading consulting, project management and support from initial planning through ongoing operation of your simulation center. Our mission is to guide you in improving the performance of your program, your staff and your learners while freeing faculty to focus on preparing clinicians and teams for today’s healthcare environment.
Tell us about your center
See how CAE LearningSpace Services can help you
Meet our team
Meet the LearningSpace team and find out how they can help you from center planning through installation and support. Their mission is to ensure you are achieving expected results with LearningSpace.
Unrivaled Support
World-class customer service
Our experienced technicians and customer support representatives will respond to your requests quickly and in person, minimizing disruption and downtime.
Live chat
Contact an experienced customer service representative who is dedicated to resolving your issues and helping you to succeed.
Training for Life
We offer free Training for Life™ for all of your staff in regional training centers with every CAE Assurance support and maintenance agreement.
Testimonial
« CAE Healthcare guided us through the installation process and advised where cameras, microphones and servers would best be placed. Their support has been very responsive. As a user, I get what I need and quickly. »
What’s Right for You?
We offer four hardware solutions that can scale as your center grows – without the need to replace your equipment.
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Consultation and center design
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Consultation and center design
Let us help you plan your center from initial concept through layout and design blueprint. Our team overlooks no details and can design and equip a simulation center that serves your program.
Installation
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Installation
We offer an experienced installation team that will work quickly and cooperatively to help you optimize your camera, One Box or server placement.
Online community
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Online community
Our online resource database was created to provide immediate assistance to LearningSpace users, whether looking for the answer to a specific, pressing question or exploring the possibilities to find time-saving shortcuts.
Project management
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Project management
From first consultation through system design, implementation and training, you will work with one dedicated team that will help you succeed in meeting your educational objectives, budget and timeline.
CAE Healthcare Assurance plans
Gain the added value of free software updates, nightly data backups and a proactive daily review of your LearningSpace system’s health report.
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